I. OWNERSHIP OF THE PORTAL
PARQUES REUNIDOS SERVICIOS CENTRALES, S.A. (hereinafter, “PARQUES REUNIDOS”) with registered office in Madrid, Paseo de la Castellana 216, planta 16 and Tax number A-84885441., is registered in the Mercantile Registry of Madrid, Volume 23,506, Book 58, Folio 2012, Sheet M-139922. PARQUES REUNIDOS is the owner of the portal www.selwomarina.es (hereinafter, the “Portal”) and places it at the disposal of Internet users, for the purposes of providing information to same on products and facilities at PARQUES REUNIDOS as well as its subsidiaries (hereinafter, “GRUPO PARQUES REUNIDOS”), permitting the provision of diverse services for the purchase of tickets or any type of products through the Portal as well as, where applicable, placing at the disposal of users diverse competitions, games, polls, etc.
Without prejudice to the aforementioned, contracting the diverse products and services offered through this Portal will be undertaken by Leisure Parks, S.A., a company that operates through the Portal and handles the management of Selwo Marina and, therefore, is responsible for the sale of all products and/or services relating to Selwo Marina. The identifying data pertaining to Leisure Parks, S.A. is as follows:
Leisure Parks, S.A., with registered address in Madrid, Paseo de la Castellana 216, Planta 16. 28046 Madrid, and company number A79496394, inscribed in the Commercial Register of Madrid in Tome 379, Folio 172, Page M-7.437.
Customer Services: 951 560 324.
II. GENERAL CONDITIONS OF USE OF THE PORTAL
The present General Conditions of Use of the Portal, together with the General Contract Conditions which, where applicable, govern the provision of online purchasing services or together with any other General Conditions that govern any type of tool placed at the disposal of Users of the Portal, have as their objective to regulate both the availability of information as well as the commercial relationships that may arise between PARQUES REUNIDOS and users of the Portal (hereinafter, the "Users"). By navigating around the Portal and/or the use of services included therein, they acquire the condition of “User”. Both navigation, as well as the use of any of the Portal’s online purchasing services imply acceptance as User, without any reservations whatsoever, of each and every one of the present General Conditions of Use of the Portal and the General Contract Conditions which, where applicable, govern the provision of purchasing services on the Portal as well as any other General Conditions that govern any type of tool placed at the disposal of Users on the Portal.
PARQUES REUNIDOS may, at all times and without prior notice, modify the present General Conditions of Use, as well as the General Contract Conditions that govern any type of tool placed at the disposal of Users of the Portal, through the publication of said modifications on the Portal for the purposes of ensuring Users can be made aware of same, always prior to visiting the Portal or the acquisition of any goods, services or use of tools provided on the Portal.
III. INTELLECTUAL AND INDUSTRIAL PROPERTY
The Portal, and all the contents displayed thereon and, in particular, the designs, texts, graphics, logos, icons, buttons, software, commercial names, trademarks, industrial drawings or any other signs susceptible to industrial and commercial use, are subject to the intellectual and industrial property rights of PARQUES REUNIDOS, of GRUPO PARQUES REUNIDOS (as it is hereinafter defined) or of third party owners of same, who have duly authorised their inclusion on the Portal and, therefore, are protected by the laws of Intellectual and Industrial Property.
Under no circumstances will it be understood that use of the Portal by Users grants any license whatsoever or implies any renunciation, transmission, total or partial cession of said rights, nor does it confer any right or expectation of rights and, in particular, said content cannot be the subject of alteration, exploitation, reproduction, distribution or public communication. Access to this Portal does not grant Users any rights or ownership over the intellectual property of the contents hosted on this Portal.
IV. RESPONSIBILITY OF PARQUES REUNIDOS
PARQUES REUNIDOS will solely respond to the damages that the User may suffer as a consequence of use of the Portal when said damages are attributable to an intentional act by this company. The User recognises and accepts that use of the Portal, as well as the provision of services offered thereon, is undertaken entirely at the User’s risk and full responsibility. PARQUES REUNIDOS will not be responsible for any damages that may derive from, but not limited to, the following events:
Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the working order of this electronic system or in the User’s computer equipment or apparatus, caused by factors beyond the control of PARQUES REUNIDOS, which prevent or delay the provision of services or navigation by the Portal.
Delays or blockages in the use of the Portal caused by failings or overload of the Internet or other electronic systems.
That may be caused by third parties through illegitimate interference beyond the control of and not attributable to PARQUES REUNIDOS.
The impossibility of providing the service or allowing access to the Website by causes not attributable to PARQUES REUNIDOS, the User, third parties or unforeseeable circumstances or force majeure.
PARQUES REUNIDOS does not control, in general, the use that the Users make of the Portal. In particular, PARQUES REUNIDOS under no circumstances guarantees that Users will use the Portal in accordance with the Law, the present General Conditions of Use, generally accepted morality and good customs and public order, nor that they will do so diligently and prudently.
PARQUES REUNIDOS does not guarantee the availability and continuity of the working order of the Portal. Likewise, neither do PARQUES REUNIDOS guarantee the use of the Portal or its contents for the performance of any activity in particular. PARQUES REUNIDOS excludes any type of liability for damages of any nature that may be due to the lack of availability or continuity of the good working order of the Portal or any fraudulent use that Users may have attributed to the Portal.
PARQUES REUNIDOS guarantees that it has the opportune security measures and that these comply with the standards of security that current technology permits, such as the "Verisign" system. Access to transactional services and those that include the gathering of personal data are undertaken in a secure environment using the SSL protocol (Secure Socket Layer) with high security 128 bit encryption. The secure server establishes a connection in such a way that the information is transmitted encrypted. This ensures that the content transmitted is only intelligible to the “client” Computer and the PARQUES REUNIDOS server. The user can verify the secure environment by the appearance on the browser’s status bar of a locked padlock. The security of our servers is guaranteed by a certificate issued by VeriSign. This certificate guarantees that the client is communicating his/her data to a PARQUES REUNIDOS server and not to a third party seeking to pass itself off as same.
V. OBLIGATIONS OF THE USER
Generally, the User is obliged to comply with these General Conditions of Use for the Portal, the General Contract Conditions (in the event that the User acquires any services or goods through the Portal) as well as to comply with the special alerts or instructions of use contained therein or on the Portal and always act in accordance with the law, good customs and the demands of good faith, using the diligence appropriate to the nature of the service being enjoyed, refraining from using the Portal in any way that may prevent, damage or deteriorate the normal working order of same, the assets or rights of PARQUES REUNIDOS, of GRUPO PARQUES REUNIDOS, of all other Users, or in general, of any third party.
Specifically, and without this implying any restriction whatsoever to the obligation assumed by the User of a general nature and in accordance with the previous section, the User is obliged, when using the Portal, and where applicable, when using the online purchasing tool included therein, to:
Truthfully provide the personal data and information requested.
Not entering, storing or transmitting to or from the Website any information or material that is defamatory, libellous, obscene, threatening, racist, incites violence or discrimination based on race, gender, ideology, religion or in any manner prejudicial to morality, public order, fundamental rights, civil liberties, honour, privacy or image of third parties, intellectual or industrial property rights or trade secrets or “know how” of others, or in general any content that does not hold, in accordance with the law, the right to make it available to a third party, and generally in any way that infringes the regulations.
Not entering, storing or disseminating through the Website any computer program, data, virus, code, hardware or telecommunications equipment or any other instrument or electronic or physical device that is capable of causing damage to the Website, in any of the services, or any of the equipment, systems or networks of PARQUES REUNIDOS of GRUPOPARQUE REUNIDOS, of any User, or in general any third party, or otherwise be able to cause any disruption or impede the normal operation thereof.
Not making advertising, promotional or commercial exploitation through the Website, or use the contents and, in particular, the information obtained through the Website to send advertising messages for direct marketing or any other commercial purpose or to collect or store personal data of third parties.
Not using false identities or impersonating others in the use of the Website or in the use of any of the purchase services of the Website, including the use, where appropriate, of means of payment, passwords or access codes of third parties or otherwise.
Not destroying, altering, using, disabling or damaging data, information, programs or electronic documents of PARQUES REUNIDOS of GRUPO PARQUES REUNIDOS or third parties.
VI. ACCESS TO SERVICES
All technical means and requirements needed to access the Website and the services offered therein are at the sole responsibility of Users, and so will be any expenses or taxes to which the provision of such services may result.
Once agreeing to proceed to the use of the different services, Users must follow all directions and instructions in the screen, filling in for this purpose the information required by the forms set out in the Website, which will imply previous reading and acceptance of all the General Procurement Terms fixed therein.
VII. POLICY FOR THE PROTECTION OF PERSONAL DATA
1. TREATMENT OF PERSONAL DATA GATHERED
The personal data that the User facilitates during the purchasing process or when requesting any of the services offered on the Portal, as well as any other data subsequently generated as a consequence of their relationship with us, will be included on folders for which (i) Leisure Parks, S.A. (with registered address at Paseo de la Castellana 216, Planta 16. 28046 Madrid, Spain; email: email@example.com) and (ii) its holding company, Parques Reunidos Servicios Centrales, S.A. (with registered address at Paseo de la Castellana 216, Planta 16. 28046 Madrid, Spain; email: firstname.lastname@example.org) are co-responsible (the “Responsible parties”).The data will be handled by the Responsible Parties for the development, maintenance and supervision of the relationship between the User and ourselves and, in particular, to manage their purchase of tickets or other products, the provision of services requested by the User or their participation in the specific promotion, questionnaire or game for which they have made their data available to us, as well as to process requests that Users make of us, preserving said communications in order to improve our Service as well as for statistical purposes.
Unless the User ticks the box included on the form that facilitates their data, he/she authorises the Responsible Parties to handle their personal data in order to undertake polls, send communications for advertising purposes, promotions and consumer studies by any means (including via electronic communication or fax), pertaining to products or services from the leisure industry, as well as where applicable, the hostelry sector). This authorization includes authorising the Responsible Parties or third parties (to whom the Responsible Parties will under no circumstances cede the User’s personal data) to determine the parameters of the target audience for these informative or promotional campaigns.
In order to exercise the rights of access, rectification, cancellation and opposition under the terms legally established, the User must send a request in writing to the Responsible Parties at the address or the email detailed in this clause, indicating as subject matter “ARCO Request – Department of Marketing” and attaching copy of a document accrediting your identity.
IF THE USER IS UNDER THE AGE OF 14, HE OR SHE NEEDS PARENTAL CONSENT. To this effect, we will contact them and ask them to confirm they are your parents or guardians and request their consent and, at that time, we will be able to accept your request.
3. ENTITIES FORMING PART OF GRUPO PARQUES REUNIDOS
For the purposes of this paragraph on the Protection of Personal Data, GRUPO PARQUES REUNIDOS comprises, to this date, the following companies principally engaged in the management of leisure parks:
“Parques Reunidos Servicios Centrales S.A., Parques Reunidos Valencia, S.A.U., Leisure Parks, S.A., Parque de Atracciones Madrid, S.A.U., Gestión Parques de Animales Madrid S.L.U., Parques de la Naturaleza Selwo S.L., Zoos Ibéricos, S.A., Parque de Atracciones San Fernando de Henares, S.L.U., Aquopolis Cartaya, S.L.U, Madrid Theme Park Management, S.L.U., Travelparks Viajes, S.L.U. Also in the European European / European Economic Area, GRUPO PARQUES REUNIDOS comprises today the following operating companies exclusively in the leisure sector (leisure parks, water parks, cableways, zoos, etc.): Bobbejaanland B.V.B.A., and Travelparks BVBA (Bélgica), Parco Della Standiana, S.r.L., Travelmix, S.R.L, Movie Park Germany GMBH (Bottrop, Alemania), Bon-Bon Land A/S, Bonbon-Land Rejser Denmark (Dinamarca), TusenFryd A/S, BoSommarland A/S, Norgesparken Norway A/S (Noruega), Marineland, SAS, LB Investissement S.A., Travelparks SAS, Delphinus, SAS (Francia), Grant Leisure Group, Ltd. and Real Live Leisure Company Ltd. (United Kingdom).”
All Spanish companies have their registered office in Paseo de la Castellana 216, planta 16,28046 Madrid, except (i) the firm “Zoos Ibéricos, S.A.”, whose address is Parque Zoológico, Casa de Campo, Zoological Park, Casa de Campo, 28011 Madrid ( ii) “United, Madrid”.
Non-Spanish companies have the following addresses:
Bobbejaanland B.V.B.A., and Travelparks BVBA (Bélgica), in Olensteenweg 45, 2460 Kasterlee, Lichtaart (Belgium); Parco Della Standiana, S.r.L., in S.S. 16 Adriatica, Km 162, 48020 Loc. Mirabilandia, Savio, Ravenna and Travelmix, S.R.L., in Viale Volturno 23, 48015 Cervia (RA), Italia; Movie Park Germany GMBH (Bottrop, Germany), in Warner Allee 1, 46244 Bottrop-Kirchhellen; Bon-Bon Land A/S, Bonbon-Land Rejser Denmark (Denmark), in Gartnervej 2, Holme-Olstrup, 4684 Holmegaard (Denmark); Tusenfryd AS and Norgesparken Norway A/S, in 1407 Vinterbro, 2014 AS (Norway), BoSommarland A/S, in Steintjonnveien 2, 3800 Bo i Telemark (Norway); Marineland, SAS, Travelparks SAS, Delphinus, SAS (France), in 2 Route de la Brague Lotissement du Domaine de la Brague 06 600 Antibes (France) and LB Investesissement, S.A., in Blvd. De la Mer, 62520 Le Touquet Paris-Plage (Francia); Grant Leisure Group, Ltd. and Real Live Leisure Company Ltd. (United Kingdom), in East Park Drive Blakpool Lancashire (United Kingdom).
It is a device for the storage and recovery of information that downloads on to the computer or electronic device of the User when accessing certain web pages or applications. Cookies permit certain information about the browsing habits of the User or their equipment or device, facilitating the improvement of the Service of a website and providing a better User experience.
What kinds of cookies are used in this website?
Parques Reunidos Servicios Centrales, S.A. (owner of the Portal) and Parques de la Naturaleza Selwo, S.L. (entity that operates through the Portal) use in this website the cookies which are described below:
1. Our own cookies
They are cookies strictly necessary for the provision of certain services expressly requested by the User. If the User deactivates these cookies they will not be able to correctly receive the contents, products or services of this Portal.
|Types of cookies||Purpose||Specific Uses|
Are those that provide information about entrance records and User navigation on the website, as well as data from the shopping cart.
These cookies are only associated with an anonymous User and do not provide references that allow us to deduce or know the identity (name and surname) of Users who browse our Website.
Registering entries of Users on the Website.
Providing services of the information society expressly requested by the User and in accordance with the terms and conditions applicable to the Website.
During the online shopping process through our Website, cookies only collect information about (i) the User’s browser and, (ii) the ID of the session for that User during your visit to the web site to handle the purchasing process (particularly, bank reconciliations) and to verify the correctness of the data provided by the User in such purchase process. In this process, the data entered by the User will be associated to the session identifier for the sole purpose of performing bank reconciliations and accrediting the contracting partner.
2. Third Party Cookies
These cookies only associate with an anonymous user and do not provide references that enable us to deduct or establish the identity (name and surname) of the Users who browse our website. Third party cookies used on this Website and the information obtained through them by the aforementioned entities and by third parties listed below is as follows:
|NAME OF THE COOKIE||PURPOSE||
|“_stid” (SHARETHIS)||Its purpose is to associate the User with subjects of interest based on the content that the User visits, consumes and shares when browsing.||PERSISTENT|
|“_uste” (SHARETHIS)||Its purpose is to find out whether cookies have been previously installed on the User’s computer or electronic device by accessing certain web pages to avoid, during the following eight (8) hours, downloading a new cookie to their computer or electronic device.||PERSISTENT|
|“_unam” (SHARETHIS)||Its purpose is to quantify the number of Users who share specific content and how many web pages are visited as a result of this action.||PERSISTENT|
|“UID, UIDR” (SCORDCARDSEARCH)||They are additional cookies created by Sharethis. Their purpose is to analyse audience size and analyse anonymous usage statistics.||PERSISTENT|
“B, BX, others”
|These cookies are implemented on web pages with the Flickr widget. They can be attributed to both Flickr and Yahoo! PERSISTENT (owners of Flickr). The “BX” and “B” cookies are implemented for all Users, and the others, only if the User has begun a session on his/her Flickr account. Yahoo! can use the information gathered to provide the User with adverts based on their browsing activities and their interests.||PERSISTENT|
|“Visitor_Info1_Live” (YouTube)||Its purpose is to estimate the User’s bandwidth.||PERSISTENT|
|“use_hitbox” (YouTube)||Its purpose is to increase the “views” counter on a specific YouTube video.||PERSISTENT|
|“PREF” (YouTube)||Its purpose is to store the session preferences for the activity viewed during the User’s browsing. These cookies do not store information that enables PERSISTENT us to identify the User.||PERSISTENT|
|“__ga” (Google)||This cookie facilitates distinguishing Users who browse the website, but without under any circumstances knowing the identity of same.||PERSISTENT|
|“__utma” (Google)||This cookie generates a unique User ID. This unique User ID enables us to quantify the amount of times a User visits the website. Likewise, PERSISTENT it enables us to record the first and last time a User visits the Portal.||PERSISTENT|
|_utmb (Google)||Its purpose is to record the arrival time of the User on the website and it expires every thirty (30) minutes after the final record of a page viewed by the User. It automatically deletes when changing websites or closing the browser. If the User remains more than thirty (30) minutes on the website without any activity and again requests a web page, this will be deemed to be a new user session.||SESSION|
|“__utmc” (Google)||This cookie establishes when the User has finished a session. It enables us to check whether the session should be kept open or a new session should be created.||SESSION|
|“__utmv” (Google)||This cookie enables us, from the basis of the User’s registration details, to segment demographic data, such as the gender or age of the Users who visit the Portal, purely for statistical purposes pertaining to activity on the Portal, and for the purpose of improving the User experience on the Portal, on the basis of the information obtained. The information is obtained through “_setVar” from the Google Analytics code.||PERSISTENT|
How can I obtain more information about how to manage cookies and, where applicable, block or delete them?
The User may freely decide about (i) the implementation or not of our cookies on their hard disc or (ii) the receipt of an on-screen warning of the installation of each cookie (individually considered), and decide at that moment whether to allow their implementation on your hard disc, or not, by:
1. Configuration of the User’s Browser options.
For more information about the Google Chrome browser, click here.
For more information about the Explorer browser, click here
For more information about the Mozilla Firefox browser, click here.
For more information about the Safari browser, click here.
2. Use of third party tools available on-line.
Certain third party tools available online enable the User to detect cookies on each website they visit and manage their deactivation, for example, if the User does not want to be tracked by “Google Analytics” on all websites, they can access https://tools.google.com/dlpage/gaoptout?hl=en.
If the User were to configure their browser to reject all cookies or expressly reject the cookies inherent to this specific website, they may have difficulties in completing the online purchasing process on our Portal. Consequently, the navigation of the User on our website may be slower or they may experience some type of error.
VIII. APPLICABLE LEGISLATION
The present General Conditions of Use of the Portal will be governed by Spanish legislation, which will be applicable in relation to anything not stipulated in this contract in relation to interpretation, validity and execution of thereof.